Tip for HP. Want to make it easier for people to buy stuff from you? Make sure your Request For Information form doesn’t return this:

Error response

Error response
Error code 404.
Message: File /opt/apps/icc-ixd/icc-ixd-1.1.15/icc/doc/docroot/
xdform/kill_session?redirect=
https:/ovrd.external.hp.com/hpp/hpp2rd not found.
Error code explanation: 404 = Nothing matches the given URI.

… especially if the product sells for thousands of dollars PER USER.

Same lesson goes for Starbucks, though less money on the line. While shopping online two days ago I kept getting web server errors trying to add ANY item to my shopping cart. Using different browsers. On different computers.

As I understand it, adding items to the cart is an integral part of the online shopping experience.